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FAQs

Q.
What is the difference between Frozen Uncarbonated and Frozen Carbonated beverages?
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A.

Frozen Uncarbonated Beverage (FUB) and Frozen Carbonated Beverage (FCB) are different forms of slushies. A FUB is an icy frozen beverage that’s mixed with water and expands about 10% when frozen. A FCB is a lighter and fluffier frozen beverage infused with Co2 and water. Because of the incorporated air, the FCB will expand at 100% when frozen.

Q.
What is the shelf-life of your products?
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A.

The shelf-life differs depending on the product within our portfolio. You can find each product’s shelf-life by clicking on the product pages and the specific product you are interested in. The shelf-life will be listed under ‘Additional Information’.

Q.
What is the 4-digit number stamped on the top of your bottles?
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The 4-digit number located on the top or the neck of each of our bottles tells us the date the item was produced. This number is the Julian code based off of the Julian calendar. The first digit represents the year and the last three digits represent the day of the year. For example, February 9, 2017 would read 7040. The ‘7’ represents the last digit in 2017 and ‘040’ represents February 9th as it’s the 40th day of the year.

Q.
Due to new FDA regulations, we must include calorie counts for each of our products. How do I find out this information?
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We have included calorie counts for each of our products throughout the website. You can find the calorie count information, along with other product specifications by clicking on each individual product.

Q.
How do I order products?
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A.

We are a wholesale manufacturer and work with a wide variety of global distributors. To find a distributor in your area, please contact us by visiting our Contact tab and one of our Sunny Sky Products team members will be able to provide you a full list of distributors that you can work with.

Q.
What if I’m a consumer and would like to make a one-time purchase? Are your products available on-line?
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We are excited to announce that some of our products can be found on Amazon or Webstaurant for individual consumer purchases. For more information, please visit amazon.com, webstaurant.com or contact us.

Q.
What kind of machines do you offer and how do I purchase?
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We have a handful of preferred equipment vendors that we work with for each of our product categories. For more information on our preferred vendors and our lease programs, visit our Equipment page.

Q.
My machine is not working properly and need someone to service it. Who do I contact to schedule a service call?
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Please visit our Equipment page for ways to contact each of our equipment vendors. If your machine is part of our lease program, please reach out to the Sunny Sky Products team through our contact form and someone will be in touch with you shortly.

Q.
What kind of merchandising or Point-of-sale (POS) do you offer?
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We understand that a successful beverage program does not solely rely on the products, it’s also how you market the program. Sunny Sky Products offers a wide variety of stock POS to customers that purchase our products and premium POS pieces that are available for an additional cost. For more information, please view our Merchandising and POS Catalog found under the Resources tab.